Lee’s Summit Medical Center, part of HCA Midwest Health System—Kansas City’s largest healthcare network—has appointed Rebecca A. Madonia, RN, director of quality and risk management. Madonia is responsible for effectively managing a systematic, proactive and comprehensive risk management program for the acute care hospital, furthering its primary mission of providing top-quality and compassionate patient-centric care. She has been with Lee’s Summit Medical Center since 2009.
Madonia has 22 years of experience in healthcare leadership with a strong focus on customer service. Most recently Madonia served as the nurse manager of Lee’s Summit Medical Center’s GI lab. She also played a key role in helping the hospital achieve accreditation by CMS, and Missouri Department of Health and Human Services. In October 2011, Madonia accepted the role as LEAN co-coordinator at the hospital, helping to ensure quality patient care through a quality-driven culture. Prior to joining Lee’s Summit Medical Center, Madonia spent 15 years in multiple managerial and leadership positions in large ambulatory surgical centers, including serving as an assistant director.
“Rebecca shares our hospital’s commitment to excellent patient care,” says Jackie DeSouza, chief executive officer of Lee’s Summit Medical Center. “Her decades of experience and proven leadership skills, in addition to her ability to develop new and better ways to implement growth and change, will help further establish Lee’s Summit Medical Center as a healthcare leader in the community. Rebecca has a highly successful track record in helping to ensure patient satisfaction and in relationship building.”
Lee’s Summit Medical Center was named one of the nation’s top performing hospitals on key quality measures by The Joint Commission, the nation’s leading accreditor of health care organizations, in September 2011. The national recognition is based on data reported on 22 evidence-based clinical processes that are shown to improve care for certain conditions, including heart attack, heart failure, pneumonia, and surgical care. Using these evidence-based measures has saved lives and resulted in better care and quality of life for thousands of patients. Better performance also helps Lee’s Summit Medical Center meet the pay-for-performance requirements of federal and state governments and private payers. The hospital is the only Missouri hospital in the Kansas City area to earn the recognition.
“Lee’s Summit Medical Center’s physicians and staff strive to care for every patient using the best evidence-based medicine,” says Madonia. “I look forward to helping the hospital continue to deliver excellent service to Lee’s Summit and the surrounding area. Excellent health care is what all patients expect and deserve, and this hospital is an exemplary organization that is continually expanding to better meet the needs of patients and families with progressive and innovative programs. I’m excited to be a part of that.”