Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Explanation: Measures whether providers at this practice gave clear,
easy-to-understand explanations during the patient's visit.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Robert J. Takacs, MD, is a board-certified orthopedic surgeon with nearly 30 years of experience. Dr. Takacs specializes in total joint replacement, as well as general orthopedic surgery. He is a fellow of the American Academy of Orthopaedic Surgeons and a diplomat of the American Board of Orthopaedic Surgery. Dr. Takacs received his medical degree from Case Western Reserve Medical School in Cleveland, and completed his residency at Case Western Reserve Medical School Department of Orthopaedic Surgery and University Hospitals of Cleveland.